![]() ![]() Online customer reports state that it typically takes about 30 days for out-of-service phone numbers to be deactivated entirely. The representative could not specify exactly how long you could go with lapsed service and a deactivated phone before losing your number. However, one customer service representative we spoke with told us that if you only deactivate your phone for a short time, you should still be able to keep your number. If you don’t renew your plan before the end date, your account will be deactivated, and you may lose your phone number, according to Straight Talk’s terms and conditions. This will also provide you with your current data balance.Īlternatively, you can log on to the Straight Talk website and navigate to the “My Account” section to find your remaining service time.įinally, you can enter your phone number or serial number on the Straight Talk check balance/service end date page.Īny of these methods will allow you to see when your service will end. There are a few ways to check your service end date and time. You can cancel service by calling (877) 430-2355, and you can reactivate at any time. There are no fees or penalties for ending your service early, but you will not be able to get a refund for any unused data or minutes. If you choose to cancel your plan before the end date, Straight Talk will terminate your service immediately. We confirmed this information with Straight Talk’s customer service department. If you choose not to renew your Straight Talk wireless plan, your service will end on your stated ending date at the same time that you activated the service.įor example, if you activated your 30-day Straight Talk plan at 2:57 p.m., it would stop working at 2:57 p.m. If you choose to cancel your plan early, your service will stop immediately. You can find your ending date by text message or by visiting the Straight Talk website. If you don’t renew your plan, your Straight Talk service will lapse on the plan’s stated end date at the same time that you initially activated the service.
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